As an all star host on Turo, our priority to give our guest the service they deserve. As sometimes one car could be returning in the morning by guest one and could be going to another guest in the evening.
We have some guidelines which we encourage our guest to go through while making a reservation. It is also available on our listing page on each vehicle .
Guidelines:
Pickup/drop off super easy! If you are picking up the car then you come to the provided address. Or if you are getting it delivered we delivered to the location you provided.
O’Hare-$50
Midway- $60
Your location under 25 miles- $60
Car is delivered by me or co-host.
🐶I am an animal lover but not all guest are okay with fur,so please keep your furry friends at home.🐶
🚭Absolutely no smoking of any kind🚭
✨Please return the vehicle with the same amount of fuel it was delivered to you.✨
⌛️Please be on time. As we all respect each other time. If you would like to change the
duration of your trip, I will try my best to accommodate you BEFORE your trip ends.
🔹I always ensure that the car is cleaned before each rental. Please respect the next renter by bringing it back clean. A cleaning fee will be applied for bringing the car back excessively dirty or smelling like smoke.🔹
For tolls: There is a IPASS( toll device) available in the car. If you use tolls during the trip they will be added later once your trip ends.
For safety reasons we have installed a camera. Hopefully NEVER EVER, but there are crazy drivers out there or in case someone try to steal or break into car so its just there for evidence. Also please DO NOT move the camera around or disconnect there can be an action taken for damaging car property.
⚠️You have a full right not to book with us if you have issue with camera.⚠️ ‼️
TOWING/TICKETS‼️ Try not to get them. Later if we get a red light or parking ticket on the day/time car was with you, you will be charged. Also if the car gets tow during your trip it is your responsibility to take care of towing assistance as well.
🔸For any reason if these guidelines are ignored there can be an action taken by Turo.🔸
🔸By booking with us you are giving us consent that you are agreeing with the guidlines🔸
Thank you!